Qatar’s leading digital bank, has announced the launch of an
all-new version of its award-winning Mobile App. Creating a simplified and more
engaging user experience, the revamped application adopts a convenient, “step
by step”, approach with enhanced navigation to enable easy and full access to
the bank’s digital services.
The new QIB Mobile App features easy-to-use English and Arabic
interfaces, secure and smart biometric login, self-registration, smart
shortcuts, and a combo navigation panel that allows customers to find all the
offered products & services in simple steps, and get the help they need
quickly within the app for a seamless and intuitive customized experience. All
transactions can now be completed within a few steps and customers will reap
the benefits of the advanced and secured data systems to avoid filling or
re-entering pre-registered information.
A Smart Button is introduced to help customers view their net
worth, access special offers like Instant Finance and Instant Credit Cars, and
redeem their Absher Rewards points, or reach out to their Relationship Manager
for help and to book a branch visit when needed. The minimalistic design
facilitates the completion of all transactions without interruption and ensure
that customers are capable of locating all the resources and information they
need in only a few quick steps.
The new homepage offers a quick and easy access to the customer’s
most used products and services, with options to customize and create personal
preferences, while displaying the products and services in a structured way,
with the most important ones shown first to create a more consistent and
personalized experience.
Mr. Bassel Gamal, QIB’s Group Chief Executive Officer, said: “We
are happy to announce the launch of the all-new QIB Mobile App. The mobile app
has now become the primary channel for our customers as it offers instant
service, convenience and maximum security. This is a key milestone towards the
full digitization of all our products and services, in line with our bank-wide
digital transformation program initiated to improve our customer experience and
expand our digital services.”
“Through intensive research
and customer insights, we first understood the changes in customers’ behaviors
and their needs when it comes to mobile banking. That is why we decided to
focus our efforts on designing a revamped app which caters to the requirements
and expectations of our customers today.” The QIB Mobile App continues to
register more than 1.5 Million logins on average per month, making it the
channel of choice through which more than 80% of retail transactions are made.
With more than 100 features, the QIB Mobile App continues to be the customers’
preferred banking channel and a digital one-stop-shop in answering all their
banking needs from any location across the globe, and at any time with 24/7
accessibility.”
Available on App Store, Google Play, and Huawei AppGallery,
customers can download the App and easily self-register using their active
ATM/Debit Card number and PIN. The QIB Mobile App offers customers the ability
to have full control of their accounts, cards, and transactions and to fulfill
all their banking requirements remotely. In addition, QIB customers can open a
new account, apply for personal financing, a Credit Card, or open additional
accounts via the QIB Mobile App in only 5 minutes.
In its new, improved version, the App will also pave the way for
introducing new and innovative features in the near future, which aligns with
the Bank’s vision and commitment towards simplifying customers’ banking
experience and giving them full control of their finances.
https://www.zawya.com/mena/en/press-releases/story/QIB_launches_new_generation_of_its_top_and_most_rated_mobile_banking_app_in_Qatar-ZAWYA20210614083938/