Ithmaar
Bank, a Bahrain-based Islamic retail bank, announced Monday that it is
upgrading and relocating its Muharraq branch to a new, better and more
accessible location with ample parking facilities.
The new
full-service branch is located within the new Muharraq Central Market complex
and, in addition to serving both customer and business at the market, also
serves the fast growing commercial and residential area nearby.
The new
branch, which maintains Ithmaar Bank’s network of 16 branches and 42 ATM
machines, one of the largest retail banking networks in Bahrain, is expected to
open in September.
Ithmaar Bank
General Manager, Retail Banking Group, Mohammed Janahi, said the move
underscores the Bank’s commitment to continuously investing on improving its
customer service offerings.
“Ithmaar
Bank is committed to becoming the retail bank of choice in Bahrain,” said
Janahi. “We recognize that, to do so, we must listen closely to our customers
and work to ensure we meet or exceed their expectations,” he said.
“This, in
turn, demands continuous investments to improve our products and services, as
well as our delivery channels, both physical and electronic,” said Janahi.
“This latest branch upgrade was designed for better customer convenience and is
an example of how seriously we take this commitment,” he said.
“The
Muharraq branch is being upgraded and relocated to help meet growing customer
demand in that area,” said Janahi. “For a large segment of our customer base,
proximity is an important part of their banking experience – so we try our best
to be as close to our customers as possible, especially in fast growing or
densely populated areas,” he said.
“In
preparation for the new branch, we will close the current Muharraq branch on
Sunday 1 September,” said Janahi. “Until the new Muharraq branch is opened, we
will be pleased to serve customers at the nearby Busaiteen and Qalali branches
- or at any of other 15 branches across Bahrain,” he said. We expect to
announce the opening date for the new branch soon.