Qatar Islamic Bank (QIB) has
announced the launch of a new digital onboarding process allowing prospective
customers to start a relationship with the bank by opening a savings or Misk
account through the QIB mobile app. This new development allows prospective QIB
customers to open accounts in a fast, simple, and convenient way from the
comfort of their home, office, or even when relaxing at a shopping mall or
anywhere else.
Interested customers have to
download the QIB mobile app and through the use of digital identification
technology, scan the required documents (Qatari ID and passport in the case of
expatriates), take a selfie, and fill a few remaining personal data.
Following quick real-time
verification of the above, the account is set up and a bank representative will
contact the customer within few minutes, to agree on a time and place to
deliver their debit card and complete the process.
To facilitate a seamless experience,
the bank has also introduced the new ‘Live Chat’ feature as part of the onboarding
process.
This allows customers to directly
get in touch with a QIB customer service representative if they have any
queries or need further support at any time during the onboarding process.
D Anand, general manager, Personal
Banking Group, said: “QIB takes pride in introducing the digital onboarding
experience. The launch of this innovative process is testament to the bank’s
commitment to the current digital demands.
“Digital onboarding will allow
customers to conveniently and seamlessly open an account in few minutes
enabling us to better serve our customers and eliminate the waiting hours and
paperwork while starting a new banking relationship.”
QIB’s Misk Account is an innovative
savings account that aims to encourage savings by building and rewarding
positive financial habits. Every week, five lucky winners are rewarded with
cash prizes worth QR10,000.
In addition, two monthly winners are
getting cash prizes worth QR50,000 and one winner will receive the annual grand
prize of QR1mn.
To enter the draw, the customer must
maintain a minimum of QR10,000 and every additional QR10,000 earns the customer
one more chance in the draw.
QIB, over the past few years, has
taken strides in facilitating and accommodating customers’ digital needs. Most
recently, the bank has launched Instant Finance — the fastest and simplest way
to obtain personal financing in Qatar, which allows salaried Qatari customers
to get pre-approved finance through QIB’s mobile app within minutes.